On 31 March 2022, the Commission hosted Eswatini’s ISPs at a stakeholder engagement meeting. The session was held at the Emafini Conference Centre where the ISPs were taken through the Draft Business Continuity (BC) And Disaster Recovery Planning (DRP) Guidelines for the ICT Industry. The main purpose of the ‘Disaster Recovery Planning Guidelines’ is:

1. to ensure the continued availability of electronic communications services within the Kingdom of Eswatini;
2. to supplement the Regulatory Framework for Quality of Service for the ICT Industry in the Kingdom of Eswatini
3. to provide specific guidance for Regulated Entities:
4. to encourage good practices concerning establishing disaster preparedness/prevention procedures by the licensees
5. to enable a consistent approach towards Disaster Recovery planning by the licensees

The discussion covered Disaster recovery guidelines, records management and documentation of assets, Risk and Impact analysis, as well as business continuity management. The ISPs were urged to review the document further and provide comments to the Commission before the end of April 2022.